Shipping policy
BLACK THAI MERCH
Last updated: 31st March, 2026.
At BLACK THAI MERCH, we are committed to delivering your orders efficiently from our base in Thailand to customers worldwide.
1. Order Processing
- Orders are processed within 1–3 business days
- Processing does not occur on weekends or Thai public holidays
- Once shipped, you will receive a confirmation email with tracking details
2. Shipping Timeframes
Thailand (Domestic)
- Estimated delivery: 1–3 business days
International Shipping
- Estimated delivery: 5–15 business days depending on destination
⚠️ Delivery times may vary due to customs clearance, shipping carriers, or peak periods.
3. Shipping Fees
- Shipping costs are calculated at checkout
- Free shipping may be offered on selected promotions
4. Order Tracking
All orders include tracking. You will receive a tracking number via email once your order ships.
5. Customs, Duties & Taxes
- International orders may be subject to import duties and taxes
- These charges are the responsibility of the customer
- BLACK THAI MERCH is not responsible for delays caused by customs
6. Delays or Lost Packages
While we work with reliable carriers, we are not responsible for delays beyond our control.
If your order appears lost:
- Contact us and we will assist in resolving the issue
7. Incorrect Shipping Details
- Customers are responsible for providing accurate shipping information
- Orders shipped to incorrect addresses cannot be refunded
- Reshipping fees may apply
8. Contact
For shipping-related inquiries: cmglenn0316@gmail.com